Serbia’s population is 7 mln. people and only 5 mln people are using the internet, 10% out of which are our users.
II. PROPOSAL
Currently we are in the process of redesign of our loyalty program by deeper customer segmentation.
Our proposal is to BackUp and convert our loyalty points into TON bonuses.
That only will give a huge benefit to the spread of TON into the real economy sector in Serbia, but
users will be able to buy services/products from over 1000 partners.
We are willing to give bonus points for each purchase, or other user action.
By using our system of voucher payment in Serbia users will be able to actually make purchases using their TON crystals.
In addition, we will promote TON via our Email Marketing, Google ads and SMM Marketing.
We are giving possibility to actually pay with bonuses.
III. HOW WE PLAN TO DO IT?
We will reward users with TON Crystals which make a purchase on our Website, based on their ranking.
We will provide a charity payment for each particular purchase and the user gets to choose 1 out 3 charity funds which are changing every 3 months, backed up by TON Crystals and properly promoted.
We will reward partners with TON Crystals based on their activity.
We will give discount on purchase with TON Crystal to some users based on their ranking and activity
We will send TON Crystals to users/partners upon request via internal account/TON wallet integration.
Users will be able to deposit TON crystals on their internal wallet so they can make purchases.
IV. PLAN
Stage 1 - Preparation (3 months)
Integration of TON in Grupovina ecosystem as a bonus currency
Integration of TON and wallet system
Integration of Metrics
Testing
GO LIVE
Stage 2 - Operations (12 months)
Initial Marketing - delicate explanation to new and existing users
a. Email Marketing
b. Banners on Websites
Bonus Promotion campaign - 3 months
Special Promotions - 6 months
Special Campaign regarding Bonuses- 3 months
Results
By using our system of vouchers payment in Serbia users will be able to actually make purchases using their TON crystals.
V. TOKENS REQUEST
Stage 1
Development and Integration - 200k Crystals.
Testing - 60k Crystals
Stage 2
1. ON SITE PROMOTION
1.1. CRYSTALS AS LOYALTY BASED ON ACTION
With our 500k user database, we want to provide users with additional TON crystals when they reach new level during Stage 2
· 5 Crystals for diamond member (10%) - 250 000
· 3 Crystals for gold member (15%) - 150 000
· 2 Crystals for silver member (25%) - 200 000
Total Loyalty promotion - 600k Crystals
1.2. PURCHASE BONUS
We will give 1-5% additional bonus on purchase for all users not regarding to loyalty rank, during Stage 2
· 5% Crystals for diamond member
· 4% Crystals for gold member
· 3% Crystals for silver member
· 1% Crystal for normal member
That would be covered by
· 50% by Grupovina (Gross margin reduction)
· 50% by TON (Ton Crystals)
Purchase Bonus - 500k Crystals
1.3. CHARITY
As a part of the Co-Branding promotion campaign, we plan to give to charity some amount of money so users can choose which charity money will be transferred. Amount will be based on our margin for each particular offer
That would be covered by
· 50% by Grupovina (Gross margin reduction)
· 50% by TON (Ton Crystals)
Charity - 200k Crystals
2. Digital Marketing - 2021
In order to promote TON via legal Grupovina and Popusti digital channels as a co-branding with Partners in Serbia we expect 20k Crystals per month for Digital marketing which will be distributed via:
· SEA
· SMM (ex. Our facebook group 160+ members)
· Telegram marketing via AdGram
Digital Marketing - 240k Crystals
3. Outdoor Marketing - 2021
In order to promote TON as a bonus loyalty on Grupovina and Popusti channels as a co-branding with Partners in Serbia we expect 20k Crystals per month for Outdoor marketing.
Outdoor Marketing - 240k Crystals
4. Influencers - 2021
We would like to give up to 100k to influencers in order to promote TON in Serbia (among 20 most popular Bloggers and Vloggers
We would like to give up to 100k to influencers in order to promote TON as a loyalty system in Grupovina/ Popusti
Influencers - 200k
Total – 2,240k
1. Stage 1
Action
Total
Upfront
Integration
200k
200k
Testing
60k
60k
2. Stage 2
Action
Total
Upfront
Loyalty
600k
25k
Purchase Bonus
500k
35k
Charity
200k
15k
Digital Marketing
240k
40k
Outdoor Marketing
240k
30k
Influencers
200k
20k
TOTAL - 2 240K Crystals
Upfront 425k Crystals
KPI
After we start then we can report on 4 Crystal per active wallet basis.
In order not to have any disruption we can have bulk of 25 000 wallets.
Surprised that nobody commented on this exciting proposal from a Serbian e-commerce leading player. Guys, let’s join in to polish this proposal, it’s not a bad start. Just trying to invite more people into the discussion, so it is not the same people commenting.
Dear all, we saw that there are no comments, and after we reviewed other proposals, we started preparation of new version of proposal. We hope that you will have questions then. We will release it soon.
I think that not many people know Serbian market. Perhaps for this there is not much attention to this proposal.
I am also not well aware of these campaigns and it is difficult for me to say how good this partnership is.
Main value for FT community as we see it, is that Free ton will have utility and brand awareness. For your understanding, if we were working on Russian market (I saw you have some posts in Russian), you would be able to see Free Ton on billboards in Russia, and for crystals you could buy 4000+ services (f.e. go to doctor and get ultra sound screening) and your partner would be both Biglion and KupiKupon.
For us it is a way to be different and better than our competitors and provide our users with something good and innovative. :).
P.S. Please excuse me if I made a mistake and you are not Russian and you simply speak that language.
The ability to purchase any goods/services from your sites via Crystals is kinda awesome! Besides, it looks like you own this particular niche in your country and you are the major player. The offer is very good and reasonable!
You said that you have the amended version of this proposal - when do you plan to publish it?)
Located in the center of Europe, on Balkan peninsula, Serbia’s population is approx. 7 mln. people.
Capital city is Belgrade.
Main Cities are:
Belgrade (pop. 1.3m people)
Novi Sad (pop. 289 k people)
Nis (pop. 189 k people)
Kragujevac (pop. 150 k people)
Subotica (pop. 100 k people)
We offer daily deals on products and services in all of those cities.
Serbia Online
Around 5 mln people are online , 10% out of which are our users. That unique opportunity from one side gives us wide reach in country.
Information: In terms of user reach, user base with 500 000 users in Serbia is similar to the 25 mln. user base e-commerce website in the US.
IT and Crypto in Serbia
Although Serbia is not a big country, it is well known as an IT Hub for the US and UK.
For example, In Serbia there are Microsoft, Google and Oracle dev centers and they plan to open data centers.
Also Crypto currency is well known in Serbia. A lot of people were mining bitcoin in a period, when it was profitable.
Currently there is a legal framework for crypto.
2. About Us
Who we are
Grupovina and Popusti are 2 out of top 5 Daily deals (coupons) websites in Serbia, with 500 000 users (370k of them in Belgrade) and 6m+ emails sent monthly.
Basically we are Serbian version of worldwide known Daily Deala websites
We are an e-commerce platform and online partner for 1000+ offline small, medium and large businesses in Serbia and for more than 5000+ since start.
Today Grupovina is a one stop shop for all sales in Serbia with 4000+ offline deals(we call them offers) with partners providing goods and services with discount.
Our other website Popusti.rs is in public beta today.
IMPORTANT: As a Serbian website we are fully GDPR compliant.
Users are paying on our websites for offers and then we issue a coupon with QR code which is presented to the partner. Partner is providing goods or service free of charge to the client and then we pay redeem payments to the partners.
It is very important to say that our gross margin is 0-20% from every offer. From this margin we pay our OPEX, CAPEX and other expenses. That is why we are always keen to be cost effective.
Grupovina is online since 2010.
Up to 2015 we were working in eCommerce and Marketing in Balkans and beyond,
We acquired Grupovina in 2016 with 180k users and since then we managed to get additional 300k users.
Initially our main focus were services (beauty salons, private clinics, education).
Starting from 2017 we acquired our competitors and in the end 2018 we managed an M&A deal with previous owners of popusti.rs which was the top1 daily deal website in Serbia.
During 2019- 2020 we finished re-design of popusti.rs website and whole platform introducing many new features such us:
Travel hot deals
Goods on sales
Free coupons
PDF versions of printed catalogs
Information about sales for all major brands in Serbia.
3. Partnership vision
The uniqueness of our proposal is that we enable a real world use cases and for Free Ton combined with offline services and products.
We thinks that popusti.rs is re-defining (as Apple would say :)) serbian sales as a one stop shop for all sales in the country, and it will be a WIN/WIN situation for both Free TON Community and us as well.
Benefits for FreeTON community:
Real world use case for TON Crystal: both offline and online
Utility property for a token
Brand awareness in a country-wide scale (even several regions scale)
Token market turnover creation (demand/supply)
New users, transactions, actions
We see potential partnership in 3 main areas.
1. Loyalty club
In our new platform we are also introducing Loyalty club for our user. Having large network of partners we were willing to provide additional bonuses to our clients in order to engage their activities.
Proposal
Our plan for this quarter is to re-define our bonus and loyalty program, by giving our clients opportunity to “buy” goods/services with their loyalty Crystals.
We offer FreeTON community to convert our loyalty program Grupoints to Crystals which are supposed to be backed with TON Crystals.
This particular measure creates a utility for a token, and demand/supply as well.
Disclaimer: In current situation we see that users will be able to reduce up to a 100% of the value by loyalty bonuses, but that situation may be changed due to legislation or user behavior in order not to jeopardise our business.
User case
1. User adds offers to a basket
In an example provided user added following offer:
Medical test for Helicobacter Pylori from blood
COVID-19 Multy usage facial mask
2 winter tyres replacement
Total price (for all three offers) is 1660 RSD.
2. On the step 3 user needs to pick a payment method.
3. After he picks the payment method, the user can lower prices with Loyalty bonuses which he has on his internal account.
5. With those coupons I go to partner give them QR code to scan or give printed coupon
6. Get product/Service
7. Grupovina pays a partner twice a month.
Benefits for Free TON Community
Loyalty bonus conversion will give a huge benefit to the spread of TON into the real economy sector in Europe.
Our users will be able to have a discount on services/products from 1000+ partners in Serbia.
Our biggest partners are:
Euromedic (Biggest chain of private clinics)
All other private clinic chains
Iqos (Philipp Morris)
Orion Telekom
National Theater
Avon
Maxi (biggest food chain in Serbia)
And many others
3. By using our system of voucher payment in Serbia users will be able to actually make purchases using their crystals, and Free ton will be one of rarest currencies which has real use cases by covering realy daily needs of already our (both Free Ton Community and Grupovina) users.
As a part of our loyalty program we reward Crystals to OUR users, but only for their actions. Much like a gamification and leveling up reward system.
2. Co-Branded Marketing
Since 2010 we have many marketing activities for management of KupiMe and for our current brand Grupovina in both digital, outdoor and retail marketing.
As a digital marketing agency we are focused on conversions and that is why we mainly perform digital marketing activities.
1. Google ads
We are one of biggest google ads advertisers in Serbia with more than 70 campaigns and 23000 keywords simultaneously run.
We promote via Text, Images and video ads.
Our digital marketing strategy is to promote via long tail keywords by focusing on intent and purchase part of the marketing funnel, that is why, we promote mainly offers with goods/services where we have higher margin, and our categories/subcategories. This approach gives us higher conversion rate and more loyal customers.
In addition we promote special events which we plan and perform on occasions (Black friday, Halloween, Day of student, first day of spring etc.). During special events we give additional discounts to our users (up to 10% on our prices with discount from partner).
Grupovina facebook group has more than 160 000 members (155 000 following) and is among the biggest in Serbia.
Our weekly reach is 11-20k users without paid promotion, based on the attractiveness of our offers.
During our activities we found that paid promotion on facebook doesn’t have a good conversion rate so we mainly promote brand awareness and interest segments.
3. Instagram Marketing
On the other hand Instagram is widely used in Serbia to promote goods and services.
We didn’t do invest a lot on instagram, we were testing hypothesis in order to develop 360 Digital Marketing for 2020-2025.
After popusti.rs go live we will start promotions on instagram on multiple profiles divided by interests - coupons, travel, sales, katalogs
In a perfect world only by saying that we are a part of a FreeTON community would make the most innovative platform in Serbia and Balkans, and of the most innovative in SEE region and give us brand advantage.
But, we live in a real world where sometimes legislation occurs. That’s why we consider strategy where we will position TON Crystal as a part of our loyalty program.
We propose to put sign “backed up by TON Community” and/or “backed up by Crystals” on our all of our marketing activities by using not only using our digital asses (E-mail, Push notifications, Brands, Google ads, Facebook/Instagram) but also to go together to a new level
In addition to that we propose that we enlarge our Co-branding campaign to:
4. Influencers
Our plan is to make a marketing deal with influencers where they will initially promote:
Grupovina/Popusti loyalty system which is backed up by Crystals.
Promote Free Ton itself by brand mentions without saying that they can be used on Grupovina/Popusti websites
5. Outdoor Marketing
1. Billboards in Major Cities
Our plan is to use billboards all over major cities as a major outdoor activity for marketing purposes
2. Intercity Busses
We plan to use busses as a second main outdoor activity
During our expansion to other countries we will seek for the most cheap but effective ways for our joint co-Branding campaigns in each particular country.
User case
Bellow you can see examples how we see our co-branding campaign.
1. Google ads
Desktop
Mobile 2. Facebook marketing
The proposed marketing campaign is aimed to promote our new loyalty program with TON Crystal in the centre of it. Co-branded campaign is synergical for both brands: TON Crystal + Grupovina/Popusti. The creative concept of this campaign is also based around TON Crystal.
In brief, benefits are:
Shared brand awareness
Additional audience warm-up and education
Case approbation for the next potential partners enabling (with similar businesses).
3. Charity
Being devastated by war and NATO Bombing Serbia is not among the richest countries.
1 out 4 people in Serbia lives under poverty line
Radiation from bombs is a big issue in Serbia
As a part of our corporate responsibility we don’t see it possible to just work in this beautiful country without helping people among us.
That is why in public beta we introduced a charity program to our users.
Each offer has an amount of Serbian dinars which we transfer to charity. All money donated to charity will be taken out of our revenue margin.
But we think that today just saying that we are giving to charity or transfer money is not enough. We believe in the power of choice.
That is why we give our users the opportunity to pick which charity fund they want to donate money from their purchases.
Once a month we will transfer money and provide proof of transfer on our website.
All funds are hand picked and we stand for our reputation. Please bare in mind that we exist since 2010 and our reputation is one of our main assets
Proposal
For each RSD given by us there would be 1 RSD backed by TON Crystals
For that we will dedicate one person to be responsible for detailed work with charities and we will make not just payments and reports but also we will work more closely with funds.
User Case
1. User adds offers to a basket
In an example provided user added following offer:
Medical test for Helicobacter Pylori from blood
COVID-19 Multy usage facial mask
2 winter tyres replacement
Total price (for all three offers) is 1660 RSD. Charity donation for this purchases is 25 RSD
2. User picks Charity fondation
In this case user Picked Zvoncica (tinker bell) - charity fund for kids with cancer.
That means that by the end of the month this 25 RSD with other money will go as one payment to them.
3. At the end of month Grupovina transfers money to Zvoncica fondation.
4. User will get email with notification that we transferred funds to zvoncica organisation saying that his amount was doubled by “backed up by Free TON Comunity.
Benefits for FreeTON community:
Free TON community will actually save lives, give shelter, help people and make the world just a little bit better place.
4. Roadmap
As a part of our 2020-2030 strategy we divide propose do divide our partnership into several stages:
Stage 1 - Integration and testing [2020]
Stage 2 - Marketing in Serbia [2021]
Important: Currently this proposal is caped by Serbian Market. Grupovina strategy 2020-2030 is based on expansion to other markets.
If everything goes as planned in Serbia we will come back with toFree Ton community in order to request tokens for new markets, but also only based on our capabilities and legislation in those countries.
Stage 1 - Integration (3 months)
Integration of TON Crystals in Grupovina ecosystem as a bonus points
Currently we do not store any points and do not have any internal bonus accounts. That needs to be developed.
Development of a loyalty ecosystem for both websites.
Development of exchange mechanism
Determination of KPIs for clients and development of clients loyalty system segmentation based on KPIs
Development of different pricing mechanism for different users
Integration of TON and loyalty system
Testing and Preparation
Testing of IT infrastructure
Marketing plan development including legal restrictions
Legal questions and legal risk mitigation
Financial planning and mitigation of financial risks
Introductions of bonuses with our team and client support
Internal process development
Public beta
Tests with users on UI and UIX
Marketing Plan testing.
Popusti.rs GO LIVE / Grupovina v.4.0 GO LIVE
Stage 2 - Operations Start and Marketing (12 months)
Initial on site Marketing - delicate explanation to new and existing users - 3 months
Email Marketing
Banners on Websites
Bonus Promotion campaign - 3 months
Digital Marketing
Outdoor Marketing
Special Promotions - 6 months
Special Campaign regarding Bonuses- 3 months
Info: During summer time we reduce digital marketing and will stop outdoor marketing campaigns since conversion and sales drops
5. Token request and KPIs
Stage 1 - Integration, testing and preparation
Action
Total
Upfront
Integration
200k
200k
Testing
60k
60k
Initial token request - 260k Crystals
2. Stage 2 Serbia
Action
Total
Up front
KPI 1 after upfront
Next Release (½ of the rest)
KPI 2
Final Release (½ of the rest)
KPI 3
Loyalty
600k
25k
5 000 opened wallets
287.5k
50 000 opened wallets
287.5k
50 000 opened wallets
Purchase Bonus
500k
35k
3 000 transaction with Crystals as our purchase bonus
232.5k
30 000 transaction with Crystals as our purchase bonus
232.5k
30 000 transaction with Crystals as our purchase bonus
Charity
200k
20k
20k crystals. Spend on charity. Screenshots of transactions
90k
90k crystals. Spend on charity. Screenshots of transactions
90k
90k crystals. Spend on charity. Screenshots of transactions
Digital Marketing
240k
40k
40k Crystals spent on digital marketing with conversion stats
100k
Number of open wallets based on previous conversion stats
100k
Number of open wallets based on previous conversion stats
Outdoor Marketing
240k
30k
10 Billboards branded with “Backed by” signs 2 Buses branded with “Backed by” signs
105k
35 Billboards branded with “Backed by” signs 8 Buses branded with “Backed by” signs
105k
35 Billboards branded with “Backed by” signs 8 Buses branded with “Backed by” signs
Influencers
200k
20k
4 videos of influencers speaking either about free Ton, either about Grupovina/popusti with loyalty bonus backed up by Free Ton
90k
18 videos of influencers speaking either about free Ton, either about Grupovina/popusti with loyalty bonus backed up by Free Ton
90k
18 videos of influencers speaking either about free Ton, either about Grupovina/popusti with loyalty bonus backed up by Free Ton
Total
1.98 m
170k
Based on KPIs
900k
Based on KPIs
750k
Based on KPIs
Total stage 2 - 1.98 mln tokens
Upfront - 170k
1st token release - 905k
2nd token release - 905k
During stages 1 and 2 we will develop an effective marketing strategy which is the last piece of puzzle for as we hope joint co-branded expansion to other Countries.
Disclaimer: Even if our KPIs may look different from other proposals, keep in mind that we work in the market with real goods and services.
We prepared this proposal based on:
Intention to take role in Free Ton community development,
vision of FreeTON potential
believe in the power of blockchain.
If you see potential as we do and our proposal gets approved, we kindly ask you to send tokens to the following address: 0:c0f2cb8e0dc47ae71ee047a59e8fdfaa1c7f5acbd3374c610b8ffc9a028bba23
We really hope that now our offer is more clear to everybody
If you have any questions please do not hesitate to ask them any time.
Thank you for your time reading our proposal.
Yours faitfully,
Grupovina and Popusti
Serbian member of Free Ton Community and your best friend for cheaper and better life.
Done Sorry it took a bit longer, we took in cosideration guidelines.
We hope you’ll enjoy reading and voting, and our vision of our potential partnership will eventually become reality.
Good quality proposal! I think this would be a great partnership, but I also think there may be opportunities for improvements. For example, how much does your company currently spend on outdoor and digital marketing? $80k/mo for digital marketing seems very high (for adding Free TON, not total budget). I think the Free TON community should only provide the incremental cost to add Free TON to the marketing that your company already does.
Also, there will be a lot of work for the community to track the implementation. How can your company simplify the verification of how the funds are used/allocated? Any company requesting $4.5M should expect to provide a lot of evidence that the funds are used appropriately. There also needs to be a method for verification that there is no fraud etc. (especially with such large amounts).
I would prefer to see these partnerships approved in stages (this was done here, but could be broken down more) - commitments are only made for the first stage (in this example - 425k, or a lower negotiated amount), and then the company presents the results to the community. Then the next stage is approved etc. (a SubGov is needed to do this efficiently).
I think this is a very good quality proposal and I like how it adds use cases for Free TON. I would like to see more justification for the amounts requested (there is some good detail here, but for example, how much approximately does each billboard cost etc.). I think 4 crystals/user wallet is (currently) reasonable, IMO.
I believe many community members think 5B crystals seems like an unlimited amount, but this is not as much as many think. It is better to think of this as $5,000. We already spend $20 on partnerships and now there are requests for many more millions. We have to be careful how we spend these if our goal is to achieve global adoption.
One more idea for partnerships in general: We should establish a new metric to evaluate proposals - Adoption Efficiency (AE) = TONs Allocated / New Users Expected. We have approximately 5 Billion TONs and our goal is 1 Billion users, so AE should always be < 5, and should be minimized as much as possible (it must be less than 5 because we need TONs for other incentives etc.).
Hey Pier!
Thx for tagging me in and pointing at a new version of your proposal. v2.0 is a very proper made one! So much effort and time you’ve invested, many kudos from me personally.
What I got to say:
260k TON Crystals upfront with integration fee included is a very reasonable sum. KPI’s look feasible.
Ability to purchase real-world services like season tire change enables both things.: a utility and market turnover. I’ve already said that previously.
The idea about marketing budget sharing and communication message based around the FreeTON is great. Co-branding has tons of benefits, 100% agree. Crystal-branded buses and billboards melted me down with awesomeness =). The strategic marketing plan is reasonable too, looks like that you are a pro at digital marketing and you know exactly what to do.
Emerging markets tend to adopt cryptocurrency faster than old and rigid ones.
6mln e-mails sent are huge advertising inventory itself, right?
Not sure that I have any questions left - everything is highlighted in a proposal. Well done, mate!
The proposal looks pretty interesting. I have some questions about numbers as usual
Stage 1 - timeframe looks ok. 3 months should be enough. Are we talking about 3 months for both sites or per site? If both - great, no questions here.
200K budget (what is around 70K/month) might be too much. If your system is working and working good, adding a reward program should also be easy. If the budget could be a bit less - I’d be happy to hear
Stage 2. This one is questionable but mainly because I’m not very well aware of crypto market in Serbia. It’s point A. Secondly, I’m not sure that we need to launch it at this very moment.
As I see it - you have the audience (40K unique visits a day by similarweb; some Google Stats will work better here), thus, we should be working with it.
loyalty program (for each level at your site to give TONs - very cool)
rewards - price reduction if a part of it is payed with TONs (very cool)
having TON appear in your newsletters constantly with different teaser info (staking is coming!) - very cool
etc
And I’d add charity in this stage as well.
That said, I’d cut the proposal to Stage 1 + ‘internal’ promo (see above). Testing and working with your own audience for 3-6 months. And than return to the discussion of Stage 2. This is how we can create user experience, see how the audience reacts, does it buy TONs? Hodl and stake? Sell it?
Plus, I’d add some possible (like Stage 1.5) integration with a liquidity provider (Chatex or else), thus, the users can buy/sell TONs easy - and to have more options of using it.
Hi, @itakura1 First of all, Thank you ! Thank you so much for your comments.
I will try to answer them one by one.
1. Questions/Concern
and
About digital marketing
Communication and digital marketing strategy is based on co-Branding.
We are promoting FreeTON and people awareness of it. As well as FreeTON brand mentions. The key element is FreeTON and it is the centre of communication and creatives.
Digital strategy is based on keywords and the cost of them so it is not us who are defining the cost it is Google and Facebook.
About Costs
For the our costs calculation we used following in mind: Potential LT Price per crystal - transaction fees - exchange fees - Legal fees - accounting fees - 20%VAT.
In overall Our business model is pure e-com, and our profits will come only out of it. We consider Free Ton Community as a partner, and not as a source of Crystals which then can be sold.
Benefits for us (Gropovina/Popusti) are:
We provide additional value to our customers via a loyalty program based on FreeTON. More loyalty means more lifetime value per single customer. More LTV means more profitable business for us. So the synergy is pretty clear for us.
We will save lives and families thanks to our joint co-branding charity program.
Benefits for FreeTON community and TON Crystals are:
Real world use case
Brand awareness due to co-branded marketing (!!!)
Partnership with major regional league MVP.
2. Question/Concern
Digital: Unfortunately we may not disclose the exact figures, but only because this forum is public. We don’t want our competitors to see it.
At the moment we put Free Ton on our websites, competitors will start searching for it, and come to the forum.
What we may say is that some of the most successful e-com businesses in Serbia only spend around k150 Eur only on digital marketing per month.
Let me provide you with an example: we plan to run Google Paid Search campaign with keywords containing “FreeTON” locally in Serbia. So, basically, we directly promote FreeTON in our region.
Outdoor: Last time we used Outdoor during the launch of redesigned Grupovina. During that campaign we rented billboards, and performed BTL Marketing in Belgrade city center. That campaign took 3 weeks and the costs were around 30kEur. The problem with Outdoor is that it can’t be cross monitored, but still it is a great supportive marketing channel.
Now we plan to do it for a year and on a bigger scale.
Outdoor advertising works like a subliminal messaging and drives brand awareness and makes any other marketing much more effective.
3. Question/Concern
100% correct and agreed. Amazing comment. That is why we said that we should not go into Stage 2a until both Grupovina and Free Ton Community are happy with the results.
4. Question/Concern
That is exactly how our offer is divided
Stage 1
Stage 2a
Stage 2b
If both Grupovina and Free Ton Community are happy we will present stage 3 (our expansion plan for 2020-2030).
5. Question/Concern
Cost differs based on multiple factors:
City
Size
Is it is Digital or Printing
Location
Company owner of Billboard
etc.
If you are asking for a price range Last time we did the analysis - EUR 1 000-20 000 per month.
More detailed analysis will require a lot of our time spent on research, which is not needed for Grupovina and Popusti, but it is needed for Free Ton marketing.
Outdoor marketing is mainly used for Brand Awareness and our brands are popular in Serbia already.
For detailed explanation please see picture below.
As you may see Initial stages are needed for Ton Community brand awareness and we propose to perform them as a part of our loyalty campaign.
Without partnership there is no need in those 3 areas of Marketing for Grupovina and Popusti only. But we also tend to get benefits for our own business out of it. It is called “Mutual benefits” or “Partnership”
And Thank you very much that you care. It is seen from your comments. We are glad to have you in this discussion!
@MIchael_Kabanov thank you for your comments. Thank you for reading and thinking about our proposal
We will try to reply to them one by one. 1. Question/Concern
During integration we plan to integrate both sites in parallel withinin 3 months. So yes, this stands for both sites. and solve all questions that will arise on the way.
2. Question/Concern
We’d be happy to lower the integration budget too, but since we are a big player on Serbian market and due to Serbian Regulations, any look or feel that loyalty bonus program may be currency and we act as a bank will be a Deal Breaker by the letter from the ministry of finance to us.
1. Issue
That is why:
First and main problem is that our current loyalty system is not capable for integration. We will need to redesign it, so it can be integrated.
We need to perform a very detailed and proper risk research on our end.
We need to minimise any potential risk for our business so people won’t see us as traders, which we are not.
We need to hire Manager responsible for the Loyalty program.
We need to change platforms in payments/discount accounting module. (for 2 websites)
We need to prepare a Technical request for Our IT dev partner (for 2 websites).
Dev partner needs to implement it. (for 2 websites)
We need to perform QA.(for 2 websites)
We need Internal documentation preparation (for 2 websites)
We need Internal processes development (for 2 websites)
We need loyalty Integration with CRM (for 2 websites)
We need to consult again with everybody when that is done.
and this is just from top of my head. I suppose there is much more. After that We move to alpha testing.
And that requires time and resources. A lot of time. Time = Money. That’s why our integration costs were estimated like that.
2. Issue
We don’t have in-house developers. I suppose that you understand that our IT dev company will not be happy if we say to them, work for 3 months for free. They even don’t know about Free Ton.
Lawyers in Serbia (at least the ones we are working with) definitely will not provide services for Free Ton.
That is why Grupovina and Popusti are ready to pay for all until we solve real-world problems.
3. Issue
Our calculations are based on following formula: Potential Price per crystal - transaction fees - exchange fees - Legal - accounting - 20%VAT.
And also the time which it all takes.
If you have any proposal how we may do it with less crystals (because we initially thought it will be more, but reduced amount according to the guidelines) please write to me in DM, because we may not understand something.
3. Question/Concern
After we know that everything is legal and our business will not be jeopardised we think that our next steps should be to educate people:
Initially people in Serbia should just at least be aware that Free Ton exists.
Then they should understand that they can actually utilize Crystals.
Then they should know that our loyalty program is backed up by Free Ton.
Then they will start to use it.
In order to test all scenarios we asked for a very small marketing upfront tranche of only 8.5%, until both sides are happy. Usually marketing agencies would charge 20-30% but we see Free Ton community as a partner, not as a client. Together to the moon.
From our experience the best case would be if we educate users about Free Ton, rather just send them emails that the loyalty program is backed up by Free Ton. Education requires a multi-layered systematic approach.
On other hand we do understand your concerns.
That is why we didn’t apply for 3rd stage (our expansion plans) In order to ensure that both Free Ton community and Grupovina/Popusti are happy.
4. Question/Concern
Good idea, but we may only work with companies within the Green tax zone. As per our information Chatex is based on St. Vincent & the Grenadines and this will raise a huge flag for Tax authorities.
If there is any other company which will not potentially jeopardize our business we will definitely review this possibility since it is good for our users.
Once again thank you for your questions. They triggered a lot of additional thinking and calculations on our end.
Grupovina/Popusti are clearly legitimate and professional. I support this proposal. I think our community can learn a lot from this partnership and it can be a good example or case study for other potential partners. Also, reaching ~10% of the (internet) population of Serbia will provide a good case study for economic adoption of Free TON. I hope Pier will also become an active member of our community and adviser for future business partnerships. I think he would be a very valuable community member.
I also agree with the suggestion above that promotion of adoption and on-boarding (where to buy/exchanges, use cases, Free TON references etc.) should be incorporated as much as possible. The goal should be for Grupovina/Popusti customers to adopt and use Free TON (not only for loyalty points). The ultimate goal should be widespread awareness and adoption of Free TON in a small country (Serbia).
Pier, can you please clarify: Will the services and stores that accept Grupovina/Popusti coupons also accept crystals for normal payments (without coupons)?
I think it’s shaping up as a great proposal. Some good comments from community. Look forward to see Grupovina/Popusti to join the partnership community shortly. Thank you guys for the quality proposal!
Crystals” on our all of our marketing activities by using not only using our digital asses (E-mail, Push notifications, Brands, Google ads, Facebook/Instagram) but also to go together to a new level
Sorry it took a bit longer, we took in cosideration guidelines.